| Day 1 |
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| 09:00-10:30 |
Welcome |
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Self Introduction |
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Course Introduction |
Smoke free building |
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Facilities |
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Course Administration |
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Briefing for Exam |
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Course Objectives |
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Group Discussion and Brain Storming |
Causes of Cargo Damage |
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Causes of Cargo Missing |
| 10:30-10:45 |
Morning Break |
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| 10:45-11:30 |
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What is Warsaw Convention and Hague Protocol? |
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How to protect our company’s interest? |
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What kinds of document will constitute a claim? |
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What is the time limit of a pre-claim? |
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How to assess a claim? |
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Any preventive measures? |
| 11:30-12:30 |
Part I |
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Introduction to Legal Instruments |
Warsaw Convention 1929 |
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Hague Protocol 1955 |
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General Conditions of Carriage for Cargo (G.C.C.) |
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Conditions of Contract |
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Montreal Convention 1999 |
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Local Law |
| 12:30-14:00 |
Lunch |
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| 14:00-15:15 |
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Information of Air Waybill |
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Carrier’s liability limit |
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Calculation of 250 French Gold Francs |
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To USD20 |
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Conversion 250 French Gold Francs to local currencies |
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Special Drawing Right and conversion rates to local currencies |
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Time limit for Pre-claim under W.C, |
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HP, G.C.C. |
| 15:15-15:30 |
Afternoon Break |
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| 15:30-16:00 |
Part II |
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Application |
List of countries which signed the |
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International Convention |
| 16:00-16:15 |
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Exercise 1 |
| 16:15-16:45 |
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How to assess offer amount? |
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Calculation of carrier’s liability |
| 16:45-17:00 |
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Exercise 2-3 |
| Day 2 |
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| 09:00-09:30 |
Part III |
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Documentation |
Supporting documents for a claim |
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Functions of Air Waybill |
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Functions of House Air Waybill |
| 09:30-10:30 |
Part IV |
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Pre-caution |
Shipper’s right of disposition |
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Types of claims |
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Objective of Survey |
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Consequential loss |
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Concealed Damage |
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Difference between carrier’s liability and insurance |
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Declared Value for Carriage and Valuation Charges |
| 10:30-10:45 |
Morning Break |
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| 10:45-11:15 |
Part V |
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Claims Handling Procedures |
Points to observe and how to handle a claim |
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Documents in pre-claim |
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Documents in formal claim |
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Pre-claim handling flow chart |
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Formal claim handling flow chart |
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Claims settlement recovery |
| 11:15-11:30 |
Part VI |
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Claims Prevention |
Monitoring any unusual trend of claims |
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More communications with ports and understand their situation |
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Compile statistics for claims report |
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Attend cargo claims prevention seminar |
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Give directions for rectification of adverse situation |
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Group discussion and suggestions |
| 11:30-12:15 |
Part VII |
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Cases Studies for group discussion |
Case 1 |
| 12:15-12:30 |
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Case 2 |
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Human Factors |
| 12:30-14:00 |
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Lunch |
| 14:00-17:00 |
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Examination |
