Instructor’s Profile

Polly Kwok

Polly Kwok, Trainer,10 years training experience for Cathay Pacific Airways and Dragon Air
Polly Kwok

Polly Kwok joined Cargo Claims team, Cargo Services in Cathay Pacific Airways Ltd.(CX) since 1989. In 2004, Polly transferred from Cargo Claims team to Cargo Training team as a Cargo Trainer.

For the past 10 years, she was responsible for conducting cargo training courses to all worldwide cargo staff of Cathay Pacific Airways Ltd.(CX) and Dragon Airlines (KA) and external customers including Shippers, Cargo Agent, Cargo Forwarders. The cargo training courses include Initial – Dangerous Goods Regulations (Initial DGR), Recurrent – Dangerous Goods Regulations (Recurrent DGR), Dangerous Goods Awareness (DG awareness), Cargo Skills & Procedures, Cargo Claims Handling, Live Animals Regulations, Perishable Cargo Regulations, Regulated Agents Regime (RAR, Cargo Security Training for HK Cargo Agents), Air Carrier Management Representative (for CX/KA staff).

In addition, she spent time to develop computer-based training (e-learning) programmes for worldwide cargo staff and update the necessary training materials from time to time.

Qualifications:

University of Portsmouth: Honours Degree of Bachelor of Arts in Business Administration

Professional Qualifications:
IATA cerfificates
Achievement
International Air Law 1996
Passed
Dangerous Goods Regulations Initial 2004
Distinction
Professional Skills for DGR Instructors 2004
Distinction
Cargo Skills and Procedures 2004
Distinction
Advanced Cargo Skills and Procedures 2005
Distinction
Cargo Marketing 2006 (Distance learning)
Passed
Recurrent Dangerous Goods Regulations 2006
Distinction
Perishable Cargo Handling 2006
Distinction
Live Animals Regulations 2006
Distinction
Recurrent Dangerous Goods Regulations 2008
Distinction
Recurrent Dangerous Goods Regulations 2010
Distinction
CX Recurrent Dangerous Goods Regulations 2013
Distinction
Transport of Dangerous Goods by Sea (IMDG) 2014
Distinction